SHANGRI-LA APARTMENTS, Dubai – Your ideal downtown stay
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Key details
Hotel Overview
Sheikh Zayed Road,
Dubai,
United Arab Emirates,
Dubai
Shangri-La Apartments - Luxury serviced apartments near Financial Centre
Shangri-La Apartments is located on Sheikh Zayed Road, a 5-minute walk from Financial Centre and 2 km from Business Bay. The property offers 428 guestrooms and apartments with 24-hour room service and air conditioning. Guests have access to eight restaurants and bars serving international cuisine, Asian, European, Indian, and South American dishes. The hotel features The Chi Spa offering massages, facials, and body scrubs, a fully equipped health club with cardiovascular and weight training systems, a squash court, tennis court, outdoor pool, indoor pool, and spa tub. The property is 2.5 km from Burj Khalifa and The Dubai Mall, and 1 km from City Walk. Featured amenities include a business center, complimentary newspapers in the lobby, dry cleaning/laundry services, concierge services, and a hair salon.
Additional perks of the hotel
Horizon Club Lounge access
Personal butler service
Private check-in and check-out
Suit pressing and shoe-shine services
Complimentary wireless Internet access
Electric car charging station
Group event and party bookings restrictions apply
Spacious Apartments
The apartments feature Arabian-inspired design with neutral earth tones, sycamore veneers, and local artwork. All units include a full kitchenette with microwave and minibar, flat-screen TV, free WiFi, and air conditioning. The spacious marble-clad bathrooms have walk-in rainfall showers and separate deep-soaking whirlpool bathtubs. Studios include a seating area and desk, while apartments offer a living room and dining area.
Other conveniences
Ironing facilities
Trouser press
Dining table
Cookware/kitchen utensils
Electric kettle
AM/FM alarm clock
Carpeted floor
Tea/coffee making facilities
In-room safe
Free toiletries
Hairdryer
View all
Choose Your Room
Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
Sheikh Zayed Road,
Dubai,
United Arab Emirates,
Dubai
Map view
Sheikh Zayed Road,
Dubai,
United Arab Emirates,
Dubai
City landmarks
Mall
The Dubai Mall
2.5
km
Tower
Burj Khalifa
2.7
km
Fountain
The Dubai Fountain
3.4
km
Aquarium
Dubai Aquarium & Underwater Zoo
2.5
km
Museum
The Green Planet by Meraas
1.6
km
Museum
Dubai Dino
1.5
km
Landmark
Hub Zero
1.3
km
Landmark
Difc
1.4
km
Theme Park
Kidzania
2.5
km
Shopping Area
City Walk
1.3
km
Landmark
Dubai Walls
980 m
Landmark
Emirates Towers
2.0
km
Bridge
Souk Al Bahar
3.2
km
Gallery
Empty Quarter
1.2
km
Gallery
Opera Gallery Dubai
1.2
km
Gallery
Cuadro
1.3
km
Landmark
The Boulevard Mall
1.7
km
Landmark
City Walk Mall
1.7
km
Landmark
Play Town Dubai
1.4
km
Landmark
Gallery One Dubai Mall
1.4
km
Landmark
Nayomi
1.5
km
Landmark
Rolex Tower
820 m
Landmark
Hareem Al Sultan Exhibition
1.7
km
Landmark
Majlis
1.5
km
Shopping Area
The Galleria Shopping Mall
2.1
km
Night club
Mint Leaf of London
1.0
km
Landmark
Derby Art Gallery
1.3
km
Landmark
Central Park h
1.5
km
Landmark
HSBC Bank Middle East Limited
2.8
km
Opera House
Dubai Opera
3.3
km
Nearby
University
Canadian University Dubai
320 m
Restaurants
The Act
120 m
Shangri-La Hotel Sheikh Zayed Rd
Hoi An
270 m
Sheikh Zayed Road Level 1
ikandy ultralounge
290 m
Trade Centre 1 Shangri-La Hotel Sheikh Zayed Rd 4th Floor
Shang Palace
330 m
Trade Centre 1
Al Safadi Restaurant
1.1
km
Near DIFC Metro Station Sheikh Zayed Rd
BouBouffe Lebanese Restaurant
400 m
Sheikh Zayed Road Aspin Tower
Classic Burger Joint
450 m
Sheikh Zayed Rd Aspin Tower
Burger Fuel
200 m
96 Sheikh Zayed Rd
Caribou Coffee
240 m
94 Sheikh Zayed Rd Trade Centre 1
Califonia Restaurant
1.2
km
129 Sheikh Zayed Rd
Guest Reviews & Ratings
What Guests Are Saying?
Guest reviews
5.0/10
based on 20 reviews
8.4
8.4/10 based on 160 reviews
Eugene
United States,
September
2024
7.2/10
I had a mixed experience at the hotel. The location was superb with a fantastic view of the Burj Khalifa, and the facilities were decent. However, the rooms felt quite dated and were not ready upon my arrival, which was disappointing. Overall, the service was friendly, but it lacked the training expected from a Shangri-La property, which left me wanting more.
Rooms
5.0
The rooms really felt dated for a Shangri-La standard, and unfortunately, mine wasn't ready when I arrived, adding to my disappointment. There was also a lingering smell that made me sneeze, which certainly affected my comfort.
Service
7.0
The staff was especially friendly, which was a plus. However, I could tell that they weren't trained at the same level as other Shangri-La properties worldwide.
Location
9.0
The hotel is in a fantastic location with amazing views of the Burj Khalifa. It definitely meets all my basic requirements for a place to stay in Dubai.
Dining
8.0
I found the dining options wonderful, with a large spread of continental, Chinese, and Indian cuisine available.
Facilities
7.0
The hotel had great all-around facilities, which contributed positively to my stay.
Stephen
United Kingdom,
August
2024
7.6/10
My stay at the hotel had its highs and lows. The location was fantastic, providing stunning views, but I faced a lot of issues with room availability and cleanliness. The service was attentive and friendly throughout my visit, which was a definite plus. Dining options were limited, and I really hope they consider adding more variety, especially for vegetarians.
Rooms
5.0
I had quite a frustrating experience with the rooms. I had booked an executive studio but ended up with a single room that wasn't ready when I arrived. The promised room change took until late in the next day to happen, which was disappointing. Additionally, some rooms had mould, which made me uncomfortable during my stay.
Service
9.0
I found the service to be very courteous both during check-in and check-out. The staff was genuinely friendly and went out of their way to assist, which I appreciated immensely.
Location
10.0
The location was one of the highlights of my stay; I loved having a room with a view of the Burj Khalifa. It was also conveniently located in relation to other attractions.
Dining
5.0
The dining experience left something to be desired. While some food was quite good, the limited vegetarian options were hard to overlook, and I found the overall food quality to be poor at times.
Facilities
6.0
The hotel had decent facilities, but they could improve cleanliness standards, especially in the restrooms. A bigger focus on modern amenities would also elevate the experience.
Helen
United Kingdom,
August
2024
7.4/10
I had a mixed experience at the hotel. The location was fantastic with a view of the Burj Khalifa, and the staff went above and beyond to help us with a late checkout. However, the room was not ideal; it wasn't ready despite my pre-payment, and it felt a bit cramped. The prices for dining were on the higher side, especially with so many options nearby. Overall, it's a great spot but be prepared for some inconsistencies.
Rooms
5.0
The room felt too cramped and wasn't ready when I arrived, which was disappointing.
Service
9.0
The staff were extraordinarily helpful and accommodating, especially with our late checkout request.
Location
10.0
The hotel is in a fantastic location with stunning views of the Burj Khalifa and close to several attractions.
Dining
6.0
Dining was a bit pricey compared to the many options available just outside the hotel.
Facilities
7.0
The hotel has decent amenities, including relaxation pools and a spa, but they could improve on cleanliness.
Alan
United Kingdom,
July
2024
7.6/10
I had a stay at a hotel that had some mixed experiences. The location was fabulous, providing a great view of the Burj Khalifa, and the service was outstanding with very helpful staff. However, I faced issues with the room not being ready at check-in, and the cleanliness, especially in the master bathroom, was disappointing. Overall, the hotel has great facilities, but I wish the room situation had been more ideal.
Rooms
7.0
The rooms were fantastic and spacious, with high-quality furnishings, giving it an upmarket feel, but unfortunately, mine wasn't ready when I arrived and cleanliness was lacking.
Service
9.0
The staff was extraordinarily helpful and accommodating, allowing us a very late checkout due to a late night flight.
Location
8.0
The hotel's location was great, with a fantastic view of the Burj Khalifa, although there was some disruption due to maintenance.
Dining
6.0
The dining options were plentiful but quite pricey, with many alternative eateries nearby that offered similar options.
Facilities
8.0
The hotel had great facilities, making it a convenient stay overall.
Pamela
United Kingdom,
June
2024
6.8/10
The hotel had spacious rooms that felt upscale, but they were showing signs of wear and really needed a refurbishment. The staff were incredibly helpful and the location was handy, especially being close to Dubai Mall. However, the overall value seemed off due to the hefty dining prices and some cleanliness issues in the area.
Rooms
7.0
The rooms were fantastic, spacious, and had quality furnishings. However, they looked exhausted and could really use a refresh.
Service
9.0
The staff were always helpful and kind, making sure we had everything we needed during our stay.
Location
7.0
The hotel was near Dubai Mall, which was great, but the area felt congested and disorganized at times.
Dining
5.0
The dining options were pricey, especially with so many cheaper alternatives nearby. The breakfast was good, but still too expensive for what was offered.
Facilities
6.0
The general facilities were decent, but they didn't quite meet the high expectations set by the hotel's nearly 5-star rating.
John
United Kingdom,
June
2024
8.2/10
I really enjoyed my stay at this hotel; it has a fantastic location near the Burj Khalifa and the mall. The views from my room were breathtaking, especially the sight of the Burj Khalifa. While the rooms were clean and had a few nice perks like a complimentary chocolate cake, they felt a bit dated and could use some renovations. The staff was incredibly hospitable and friendly, which made my experience even better. The dining prices were a bit high, but the range of options was impressive.
Rooms
7.0
The rooms were clean and comfortable, but they felt a bit dated and could use some renovations.
Service
9.0
The staff were very hospitable and friendly, providing excellent service throughout my stay.
Location
10.0
The hotel is in a superb location, offering fantastic views of the Burj Khalifa and close to downtown attractions.
Dining
7.0
The dining options were plentiful, featuring a great variety of international cuisines, but the prices were quite high.
Facilities
8.0
The hotel had great facilities, including a pleasant swimming pool, though I didn't use all of them.
Robert
United Kingdom,
June
2024
7.6/10
The hotel boasts a great location near Dubai Mall, and I was lucky enough to enjoy a room on the 23rd floor with a stunning view of the Burj Khalifa. The rooms were clean and well-appointed, but I found the dining to be quite pricey for what was offered. The service was friendly and attentive, which is always a plus, but I did notice some amenities, like the pickup area, needed a bit of upkeep.
Rooms
9.0
The rooms were large and well-appointed with excellent facilities.
Service
8.0
The staff were very friendly and seemed to be doing their best to accommodate any requests.
Location
10.0
The location is great, just a stone's throw from Dubai Mall, with excellent restaurants and coffee shops right under the street.
Dining
5.0
Dining was on the expensive side and didn't have as many options as I hoped, especially considering there are plenty of choices nearby.
Facilities
6.0
The facilities were decent, but there were some maintenance issues, particularly with the pickup and drop-off area.
Benjamin
United States,
June
2024
8.0/10
My stay was quite pleasant overall! The hotel boasts a fantastic location with a stunning view of Burj Khalifa and is conveniently close to Dubai Mall. The rooms were spacious and comfortable, which made the high cost feel a bit more justified. The staff really made my experience special with their friendliness and helpfulness. However, the dining experience had its ups and downs, with the breakfast being excellent but also a bit crowded. Another downside was the maintenance work affecting the front entrance, which was inconvenient.
Rooms
9.0
The rooms were spacious and comfortable, offering daily room service and fresh toiletries.
Service
9.0
The staff were incredibly friendly and helpful, definitely a highlight of my stay.
Location
9.0
The location is superb, with fantastic views and close proximity to main attractions like Dubai Mall.
Dining
7.0
The dining options were excellent, with a great selection, but it did get quite crowded during breakfast.
Facilities
6.0
The hotel amenities were good, but some areas were under maintenance which was a bit of a drawback.
Thomas
United Kingdom,
June
2024
8.4/10
The hotel has a fantastic location with stunning views of the Burj Khalifa. The rooms are spacious and well-furnished, while the staff was friendly and helpful. However, the dining options felt a bit overpriced with limited choices, and some maintenance issues affected the overall experience. Overall, it's a great place, but there are a few areas for improvement.
Rooms
9.0
The rooms were large and well-appointed, with excellent facilities.
Service
9.0
The staff was very friendly and seemed genuinely supportive.
Location
10.0
The location is superb, providing a fantastic view of the Burj Khalifa and very close to everything.
Dining
7.0
Dining options were excellent but way too pricey with plenty of other options nearby.
Facilities
7.0
Facilities were good, with well-maintained areas, although there were some maintenance issues affecting access.
Chris
United States,
June
2024
7.2/10
I had a mixed experience at the hotel. The rooms were spacious and cleaned daily, which I really appreciated. However, it was disappointing that our room wasn't ready when we arrived despite prepaid arrangements. The staff were incredibly friendly and responsive, making our stay more enjoyable. The location was somewhat convenient, although there were maintenance issues that affected the overall feel. I found the dining options decent but a bit pricey with long waits.
Rooms
7.0
The rooms were very spacious and cleaned every day, but it was disappointing that our room wasn't ready upon arrival.
Service
9.0
The staff were extraordinarily helpful and friendly, always available to assist us.
Location
6.0
The location had its pros and cons; while it was convenient, there was maintenance that made it less appealing.
Dining
7.0
Dining was good, but the restaurant was usually super crowded, leading to delays.
Facilities
7.0
The facilities were decent overall, but could be improved upon.
Chad
United States,
May
2024
7.6/10
I had a decent stay at this hotel. The rooms were spacious and comfortable, and the daily room service was a nice touch. However, I had some trouble with the kitchenette not being ready despite pre-paying, which wasn't ideal for my baby's needs. The staff were incredibly friendly and helpful, making the experience much better. The location was great with restaurants and coffee shops just around the corner, but the dining area felt a bit crowded during breakfast.
Rooms
8.0
The rooms were spacious and comfortable, with daily room service and replenishment of toiletries.
Service
9.0
The staff were super friendly and accommodating, really making a difference during my stay.
Location
9.0
The hotel is in a great location with restaurants and coffee shops under the street.
Dining
5.0
The dining area was quite crowded, and I had to ask multiple staff members for my order.
Facilities
7.0
Facilities were decent, but I expected a bit more given the price.
Joseph
United States,
May
2024
7.0/10
I had a mixed experience at the hotel. On the positive side, the view from my room was stunning, showcasing the Burj, and the service from the staff was fantastic-they were friendly and accommodating. Unfortunately, I faced issues with the room allocation and wasn't pleased with the delay in getting my promised upgrade. The dining options could also use more variety, especially for vegetarians. Overall, it's a decent choice, but not without its flaws.
Rooms
5.0
I was initially given a single room instead of the executive studio I prepaid for, and it took way too long to get the promised upgrade.
Service
9.0
The staff were fantastic-from the doormen to room attendants, everyone was courteous and helpful. They covered multiple roles with the same smile and provided great service throughout my stay.
Location
8.0
The hotel is located on a busy part of Sheikh Zayed Road, making it convenient for getting around. It meets all my basic requirements and is a good spot if you're staying in Dubai.
Dining
6.0
While the dining experience was okay, I felt it could have offered more variety. There was also a need for more vegetarian options, although the freshly baked cookies were a nice touch.
Facilities
7.0
The hotel has good facilities, though I didn't have the chance to explore everything fully. The amenities felt modern and comfortable.
Joseph
United States,
May
2024
7.0/10
The hotel had some great points, like the fantastic service and a lovely location. The rooms, however, felt a bit dated, which was disappointing for a Shangri-La. While the dining experience could improve, the overall amenities were enjoyable. Despite these issues, I felt it still offered decent value for money.
Rooms
6.0
The rooms were large and well-appointed, but they felt quite dated compared to the usual Shangri-La standard. Overall, I expected a bit more from the room experience.
Service
9.0
The staff were truly the gems of this almost five-star hotel. They were courteous and polite, making my stay much more pleasant.
Location
7.0
The location was great, with restaurants and coffee shops just down the street. However, the maintenance of the front area made pickup and drop-off somewhat inconvenient.
Dining
5.0
Dining was a bit of a letdown; the restaurant was super crowded, and I had to ask several staff members for a simple latte. The food was decent but not exceptional.
Facilities
8.0
The hotel facilities were quite good. The pool offered lovely views, which I enjoyed during my stay.
Dan
United Kingdom,
May
2024
7.4/10
The hotel is well-located in a central area with great access to restaurants and coffee shops. The rooms were spacious and kept very clean, though I found the lack of a kitchenette a bit inconvenient for my baby's needs. The staff really stood out for their kindness and friendliness, providing excellent service throughout my stay. However, the dining experience could be improved due to the crowd and limited variety of selections.
Rooms
8.0
The rooms were spacious, clean, and extremely comfortable. The daily room service and replenished toiletries made the stay pleasant.
Service
9.0
The staff was friendly and attentive, genuinely making the effort to enhance my experience.
Location
7.0
The location is great and very central, but there were maintenance issues that affected pickup and drop-off areas, which sometimes had an unpleasant cooking smell.
Dining
6.0
The breakfast at the Dunes Restaurant was quite crowded, and although there was a good selection of food, it could use more variety.
Facilities
7.0
Overall, the facilities were decent, especially the pool area, but nothing stood out as exceptional.
Friendly staff
No kitchenette
Marc
United States,
April
2024
8.2/10
My stay at the hotel had its ups and downs. On the positive side, the staff was incredibly friendly and accommodating, and the location was perfect with stunning views of the Burj Khalifa. However, I had a frustrating experience with my room not being ready even with pre-payment, and the room I was given initially was not what I expected. Overall, while there were some highlights, the service could really improve in ensuring a smoother check-in process.
Rooms
5.0
Initially, I was disappointed with the single room instead of the executive studio I had booked, and I had to wait a long time for the promised room change.
Service
7.0
The staff was friendly and seemed genuinely eager to help, but the communication regarding my room situation could have been better.
Location
9.0
The location was amazing, right in the heart of the city with a fantastic view of the Burj Khalifa.
Dining
9.0
The breakfast was excellent, with a great variety of options that I really enjoyed.
Facilities
8.0
The hotel offered great facilities, although I didn't have much time to fully experience them.